This website is maintained by North Atlantic Books and Frog Books, 2526 Martin Luther King Jr. Way, Berkeley, CA 94704, (510) 549-4270.
North Atlantic Books respects your privacy and seeks to protect your personal data. Privacy is every individual’s right. The following information describes how we gather and use data. The amount of information North Atlantic Books retains and how it is used depends on your relationship with North Atlantic Books and which North Atlantic Books service you use. Therefore, some of the sections below may not be relevant to you.
You may visit this site anonymously as often as you like without providing any personally identifying information (such as your name, address, or email address).
North Atlantic Books does not collect personally identifying information from you except when you specifically provide it (i.e., when requesting information, subscribing to our newsletter, requesting a catalog, or purchasing products) and we make every effort to protect the information we receive.
We never share, sell, or disclose your personal information or purchasing history to third parties in any form, for any purposes, at any time. Please read below for a further explanation of what information we gather and how we use it.
Personal Information You Provide
As you explore our website, there are places where we may ask you to voluntarily provide us with information about yourself. In most of these instances, we are seeking only your contact information so that we can personalize your experience, improve our website, and/or improve our customer service. If you decide to participate, we will not use your name or email address for any purpose other than as stated, and we will not sell or rent your name or address to third parties unaffiliated with North Atlantic Books.
We may at times ask for your feedback, opinion, or suggestions and request that you provide your zip code or city of residence to gather geographical information about the visitors to our site. If you submit your email address to us in these instances, we promise to use it only for the purpose of responding to your questions or suggestions. We may, at times, give you the option of opting in to receive special offer emails for products and services. In this instance, you will always be provided an option for unsubscribing from such offers within the emails you receive. Such offers will only be related to North Atlantic Books content and we will never provide your email address to a third party.
To enable users to purchase books via northatlanticbooks.com, a user’s personally identifying information will be shared with a third-party service provider solely for the purpose of order fulfillment and credit card verification. These providers are not permitted to store, retain, or use billing information except for the purpose of credit card and payment processing on our behalf. A user’s personally identifying information will never be sold or rented to any other party. Site visitors have the option of saving shipping and billing information on the site to expedite future orders. We collect the email address of registered users, but the information is used solely for the purpose of our order confirmations and receipts, order status updates, and opt-in email newsletters. All credit card information is stored on a secure, encrypted server.
Protecting Personal Information
The security of our users’ personal information is very important to us. Any payment information, including credit card number, name, and address, is encrypted using secure socket layer (SSL) technology. We have implemented the most current and appropriate data security procedures and controls to protect against unauthorized access, disclosure, loss, misuse, and alteration. However, we cannot assume responsibility or liability for unauthorized access to our servers and systems.
Passing your information to third parties
Unless you specifically agree, North Atlantic Books does not sell or rent your personal data to others outside North Atlantic Books.
Unsubscribing Your Email Address
If you have previously provided us with your email address and later decide that you do not want us to have it, please follow the instructions to unsubscribe contained at the end of your email message from us. While the methods of unsubscribing from our mailing lists are automated, we cannot promise that the request will happen immediately, but it generally will occur in 2-3 business days.
Links to Other Sites
Our site contains links to other sites that are not under our control, even though they may use the North Atlantic Books name or logo on their site through an agreement with us. Such other sites do not necessarily follow our privacy policies, and may place their own cookies on your computer. This practice is standard on the web, and we do not control cookies placed on your computer by third parties whose advertising or links appear on our site.
If you have any concerns regarding privacy issues, please feel free to contact us at firstname.lastname@example.org.
Correspondence to Staff
North Atlantic Books may intercept some mail and email addressed to individuals at North Atlantic Books. The reasons we may do this are related to security of North Atlantic Books, its staff and others, for detection and prevention of crime, to identify correct recipients, or to make sure mail is dealt with during staff absence. In the case of emails, we may reject, delay, or remove content from emails that have content or attachments that may disrupt our systems or pose security issues, such as viruses. We may also filter out emails that contain content that is offensive, unwanted, or spam. In certain circumstances this may unfortunately result in “innocent” emails being affected, but we do try to reduce such occurrences.
Ordering through the Penguin Random House Site
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by logging into their account and editing their profile.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act); we do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.
This policy was last modified on 6/2/2015.
2526 Martin Luther King Jr. Way
Berkeley, CA 94704
© Copyright North Atlantic Books and Frog Books, 1999-2015. All rights reserved. Any copying, republication, or redistribution of North Atlantic Books content or of any content used on this site, by any means, is expressly prohibited without prior written consent of North Atlantic Books. North Atlantic Books and Frog Books have been granted the right to distribute certain information by its authors and partners. This information may be used for personal purposes only and further distribution, publication, and or reproduction is not permitted.